Cross functional membership would typically be used for which type of teams?

Cross functional membership would typically be used for which type of teams?

• A. Six Sigma project teams
• B. Daily production teams
• C. Customer support teams
• D. Inventory control teams

Answer: (A)

Cross-functional membership means bringing together people from multiple departments or functions so a team can view a process from different angles, gather diverse data, and coordinate improvements that affect several parts of the organization. In Six Sigma projects, problems often span multiple functions—engineering, manufacturing, quality, maintenance, supply chain—so assembling team members from these areas lets the team map the process, identify where variation originates, and implement solutions that work across the whole operation. Daily production teams tend to stay within a single function and focus on running the process, while customer support and inventory control teams are typically organized around one function as well. Hence, cross-functional collaboration is most characteristic of Six Sigma project teams.

Cross-functional membership means bringing together people from multiple departments or functions so a team can view a process from different angles, gather diverse data, and coordinate improvements that affect several parts of the organization. In Six Sigma projects, problems often span multiple functions—engineering, manufacturing, quality, maintenance, supply chain—so assembling team members from these areas lets the team map the process, identify where variation originates, and implement solutions that work across the whole operation. Daily production teams tend to stay within a single function and focus on running the process, while customer support and inventory control teams are typically organized around one function as well. Hence, cross-functional collaboration is most characteristic of Six Sigma project teams.