Customer specifications are considered to be:

Customer specifications are considered to be:

• A. Optional requirements.
• B. Desirable requirements.
• C. Mandatory requirements.
• D. Negotiable requirements.

Answer: (C)

Customer specifications set the must-have features and performance that the product must meet to satisfy the customer. These become mandatory requirements because they define the acceptance criteria and the contractual obligations you must fulfill. They guide design, process controls, and verification activities, so delivering conforming product means meeting these specs exactly. If something falls outside these specs, it’s a nonconformance that requires corrective action. Optional requirements would not be required for acceptance, and desirable requirements are nice-to-have attributes that aren’t mandatory. Negotiable requirements imply room to bargain on the terms, but the base specifications that define acceptance are treated as mandatory.

Customer specifications set the must-have features and performance that the product must meet to satisfy the customer. These become mandatory requirements because they define the acceptance criteria and the contractual obligations you must fulfill. They guide design, process controls, and verification activities, so delivering conforming product means meeting these specs exactly. If something falls outside these specs, it’s a nonconformance that requires corrective action.

Optional requirements would not be required for acceptance, and desirable requirements are nice-to-have attributes that aren’t mandatory. Negotiable requirements imply room to bargain on the terms, but the base specifications that define acceptance are treated as mandatory.